1. Introduction
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website mawi.co.uk/criminal and make purchases from us.
2. Information We Collect
- Personal Information: When you place an order, we collect personal information such as your name, email address, shipping address, phone number, and payment information.
- Account Information: If you create an account, we may collect additional information such as username and password.
- Usage Data: We collect information about your interaction with our website, including your IP address, browser type, pages visited, and the date and time of your visit.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfil your orders, including managing payments and shipping.
- Customer Service: To respond to your inquiries, provide customer support, and handle returns or exchanges.
- Account Management: To maintain your account and keep you informed about your order status.
- Marketing: To send you promotional materials, newsletters, and updates about our products and offers, if you have opted-in to receive them.
- Analytics: To analyse website usage and improve our website and services.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us with payment processing, order fulfilment, shipping, and marketing. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: If required by law or to protect our rights, we may disclose your information to comply with legal processes or enforce our terms and policies.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct or update any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at sam@mawi.co.uk.